Legal
Refund Policy
Last updated: [date]
Template — not yet legal advice. Text in [square brackets] must be completed by the business owner, and the whole page should be reviewed by a qualified lawyer before accepting customers.
Our approach
The free trial lets you evaluate MarginPilot before paying. [Choose and state your policy, for example: “Payments are non-refundable except where required by law” or “We refund annual plans within 14 days of purchase on request.”]
Consumers in the EU
[If consumers can subscribe, describe the statutory 14-day right of withdrawal and how it applies to digital services that start immediately.]
How to request a refund
Contact [contact email address] with your account email and invoice number. Refunds are returned to the original payment method.
Effect on access
A full refund ends access to the refunded plan immediately. Your data is kept for [number] days so you can export it.